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I believe consumer experiences need to be far more dynamic than they are today - not just personalized, which we’ve been talking about for a few years. How many consumers follow the same exact path to get to their outcome? Very few. “Customer experience professionals love to think about their customer journey maps, but these can be very rigid. But what they’re doing is making the ones that don’t deliver that kind of great experience all the more obvious.” - Susan Weinschenk, Chief Behavioral Scientist and CEO, The Team W In fact, it’s so easy and seamless that we kind of forget to be impressed. Some companies and products provide such a perfect, seamless experience that it has raised the bar. “Consumers now expect to be able to get things, talk to someone, and do what they want at any time. This means that current sales practices, process, and organizational structure may in fact be hindering their growth more than any external factor they believe they are facing.” – Tiffani Bova, Salesforce Global Customer Growth and Innovation Evangelist “ rarely come up for air to re-evaluate how they are selling. “The journey of a thousand miles begins with a single step.” – Lao Tzu “Many companies get trapped by the paradox of hitting numbers ‘now’ versus improving sales for future quarters or years ahead.” – Tiffani Bova, Salesforce Global Customer Growth and Innovation Evangelist Forget everything except what you’re going to do now and do it.” – William Durant, co-founder, General Motors

“Employees want to feel inspired by their leaders…hire individuals who will lead by example.” – Jody Kohner, VP of Employee Marketing & Engagement, Salesforce “Happy employees lead to happy customers, which leads to more profits.” – Vaughn Aust, EVP of Integrated Solutions, MarketStar “Almost everything worthwhile carries with it some sort of risk, whether it’s starting a new business, whether it’s leaving home, whether it’s getting married, or whether it’s flying in space.” – Chris Hadfield, astronaut “It’s very easy to be different but very difficult to be better.” – Jonathan Ive, Chief Design Officer, Apple “To be successful, you have to have your heart in your business, and your business in your heart.” – Thomas Watson, Sr., former CEO, IBM

“I do not know the word ‘quit.’ Either I never did, or I have abolished it.” – Susan Butcher, sled dog racer “If you don’t build your dream, someone else will hire you to help them build theirs.” – Dhirubhai Ambani, founder, Reliance Industries “The only way you are going to have success is to have lots of failures first.” – Sergey Brin, co-founder, Google “Only those who will risk going too far can possibly find out how far one can go.” – T.S. “And the day came when the risk to remain tight in a bud was more painful than the risk it took to blossom.” – Anaïs Nin, writer “The greatest thing in this world is not so much where we stand as in what direction we are moving.” – Johann Wolfgang von Goethe, writer/statesman “Mistakes are the growing pains of wisdom.” – William George Jordan, writer/editor “Everyone wants to live on top of the mountain, but all the happiness and growth occurs while you’re climbing it.” – Andy Rooney, journalist “Strength and growth come only through continuous effort and struggle.” – Napoleon Hill, author Kennedy, 35th president of the United States of America “Conformity is the jailer of freedom and the enemy of growth.” – John F. “Every problem is a gift - without problems we would not grow.” – Anthony Robbins, motivational speaker and writer “Motivation is the catalyzing ingredient for every successful innovation.” – Clayton Christensen, economist and Harvard professor “Out of your vulnerabilities will come your strength.” – Sigmund Freud, neurologist “Play by the rules, but be ferocious.” – Phil Knight, founder, Nike The journey doesn’t end.” – Michelle Obama, from Becoming

I see it instead as forward motion, a means of evolving, a way to reach continuously toward a better self. “Becoming isn’t about arriving somewhere or achieving a certain aim. Have a favorite quote that we missed? Click to tweet and add yours. We’ve rounded up 45 quotes about business growth - and advice for success - to inspire you and spark new ideas. But growth can be difficult, and even the most intrepid among us sometimes need an extra dose of inspiration. While technology hasn’t followed that exact path, there are plenty of innovations in the Fourth Industrial Revolution that are disrupting business as we know it.īusinesses face pressure to grow and evolve rapidly to stay competitive. A 1951 issue of Popular Mechanics magazine predicted that by now, we’d all have personal helicopters parked in our garages.